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Career Opportunity – Director of Programs

Drive Meaningful Programs That Support Over 270 Municipalities Province-Wide as Our Next Director of Programs

Location: 79 Mews St., St. John’s, NL

Municipalities Newfoundland and Labrador (MNL) is the province’s leading advocacy and membership organization for local governments, representing 274 municipalities across Newfoundland and Labrador. For 75 years, MNL has supported municipal leaders through strong advocacy, capacity building, professional development, research, and collaborative partnerships that help communities grow stronger and more sustainable.

As the unified provincial voice for municipalities, MNL works closely with elected officials, municipal administrators, provincial partners, and sector stakeholders to champion effective local governance and provide practical programs and services that respond to the evolving needs of communities. Our work is guided by MNL’s multi-year Strategic Plan, which outlines key priorities such as strengthening member services, enhancing organizational capacity, expanding training and development opportunities, and increasing support for regional collaboration.

We are now seeking a dynamic and strategic leader to join our organization as Director of Programs. This role will be central to advancing MNL’s strategic priorities by shaping how programs, events, and member services are designed, delivered, and evaluated. If you are passionate about helping municipalities succeed and are motivated by meaningful, community-focused work, we’d be excited to welcome you to our team.

Why You’ll Love Working Here

  • Meaningful Impact – Help shape the future of local government and strengthen communities across the province.
  • Competitive Compensation – Salary range: $83,300 – $112,700 per annum, commensurate with experience.
  • Comprehensive Benefits – Pension plan, health and dental coverage, flexible work arrangements, and professional development opportunities.
  • Collaborative Culture – Join a small but high-performing team committed to supporting one another and delivering measurable value to municipalities.

What You’ll Do

As Director of Programs, you will sit on our senior leadership team and champion MNL’s full suite of programs, services, and events while contributing to operational excellence and strategic delivery. Reporting to the CEO, you will:

Program Development and Delivery

  • Lead the strategic design, implementation, and evaluation of MNL’s programs, ensuring they align with organizational goals and the needs of municipalities.
  • Oversee the delivery of capacity-building initiatives, training, and municipal support programs.
  • Monitor program outcomes and prepare reports, recommendations, and insights for the CEO and Board of Directors.
  • Identify opportunities for new programming and partnerships that advance municipal priorities.

Membership Services

  • Direct MNL’s membership services, ensuring municipalities receive timely and effective support.
  • Oversee tools, resources, and engagement activities that enhance member experience and value.
  • Support relationship-building with municipal leaders, regional partners, and community organizations.

Events Management

  • Provide oversight and strategic direction for MNL’s major events, including the Annual Conference, Municipal Symposium, regional meetings, workshops, and webinars.
  • Work closely with staff to ensure events are impactful, professionally delivered, and aligned with MNL objectives.

Operations & Financial Oversight

  • Oversee MNL’s internal operations, strengthening administrative processes and organizational systems.
  • Provide day-to-day management of 79 Mews Place, including property operations and tenant relations.
  • Work with the CEO and Administrative and Finance Officer to support budgeting, financial reporting, and fiscal management.
  • Ensure operational policies and processes are efficient, compliant, and aligned with best practices.

Team Leadership and Development

  • Manage and mentor the Administrative and Finance Officer, Engagement Officer, and the programs team.
  • Support staff development, training, and performance management.
  • Foster a collaborative, mission-driven work culture grounded in integrity, teamwork, and continuous improvement.

Special Projects

  • Lead or support cross-organizational initiatives, pilots, and partnerships that advance MNL’s strategic priorities.
  • Take on additional projects as assigned by the CEO.

What We’re Looking For

Education

  • Undergraduate degree in Business Administration or a related field is required.
  • Graduate degree (e.g., MBA, MPA, M.Ed., or related) is preferred.
  • Equivalent experience may be considered.

Experience

  • Minimum of 7 years of progressively responsible experience in program management, operations, or organizational leadership.
  • Experience working with public-sector organizations, non-profits, or municipalities is an asset.
  • Demonstrated experience managing multiple staff and complex work portfolios.

Skills

  • Strong leadership and team management capabilities.
  • Proven ability to plan, deliver, and evaluate programs.
  • Excellent organizational, operational, and financial management skills.
  • Exceptional communication, problem-solving, and relationship-building abilities.
  • Proficiency in Microsoft Office 365 and familiarity with CRM, project management, or event-management tools is an asset.

Work Arrangement

  • Full-time, permanent role (37.5 hours/week).
  • Hybrid work options available (in-office/remote).
  • Travel throughout Newfoundland and Labrador required; occasional out-of-province travel.

Ready to Apply?

If you’re ready to help shape the future of communities across Newfoundland and Labrador, we’d love to hear from you.

Please submit your résumé, cover letter, and three references to jobs@municipalnl.ca.

Application Deadline: January 15, 2026

Applicants must be legally entitled to work in Canada. MNL is committed to employment equity and encourages applications from women, Indigenous peoples, racialized and visible minority persons, people with disabilities, and people of all gender identities and sexual orientations.

For more information, please visit our website at www.municipalnl.ca.