MNL EVENT CANCELLATION AND REFUND POLICY

For MNL events requiring a paid registration (regional meetings, conference, symposium), the deadline to cancel and receive a refund is 21 days (three weeks) before the event start day. Cancellations made after the 21-day cutoff will not receive a refund.

Cancellations made 49 days (seven weeks) before the event starts will receive a 100 percent refund.

Cancellations made between 49 and 21 days before the event will receive a 75 percent refund.

Due to the 2025 municipal election, cancellations for the 2025 MNL Conference will receive a 100 percent refund up to 21 days before the start of the event.

Refund requests must be made in writing by email or fax. Refund requests sent by other methods will not be considered.

How to submit a refund request:

• by email to info@municipalnl.ca;
• by fax at 709 738 0071