Disruptions from climate emergencies are becoming increasingly prevalent and more severe in Newfoundland and Labrador and across Canada, disrupting local government services and community service delivery. Unlocking Resiliency – Business Continuity and Recovery Planning explores the intersections of both recovery and business continuity planning with a lens on economic development. Haley Jeffrey, Senior Manager – Infrastructure Advisory, Colliers Project Leaders, will highlight strategies on how to ‘unlock’ resiliency through ‘key’ processes supporting organizational and community resilience, highlighting the important interdependence between these systems.